We are here to help

Whether you are a client tracking a request, a personal shopper with a question about a quote, or a partner exploring a shipping arrangement, our team in Lagos will be glad to assist you.

WhatsApp (messages only)

+234 806 392 9905

This line receives WhatsApp messages only. Please do not place voice calls to it.

Email

support@kaswana.com

Best for payment proofs, disputes and anything that needs a written record.

Location

Lagos, Nigeria. We operate remotely and receive visitors by appointment only.

Support hours

Monday to Saturday, 9:00am – 6:00pm West Africa Time. Messages received outside these hours are answered on the next working day.

Before you write to us

For faster help, include your request reference and the email address on your account. To understand how quoting, payment and delivery work, see how it works, or review our terms and conditions.

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